Steve Pruneau and Asher Black discuss the impact of layoffs on the profitability of a firm, its shareholder value, the fiscal cost of lost morale, and resetting when it’s time to hire again. Facebook’s “Year of Efficiency”. Acknowledging the human wavelength and the revenue value of a firm’s emotional life are central concepts in the #bossrebellion
Discussed:
- Emotions equal profit
- Substituting business abstractions for human emotions
- Selective application of efficiency and profit
- The fallacy of severing permanent relationships
- Southwest and the Airline Space Analogy
